RULES OF BEJA HOSTEL 

Welcome to the BEJA HOSTEL. Above are our rules so that we can serv you in a better way.

I

CHECK-IN

1.1) Check-in takes place  between 2:00 pm and 10:30 pm.

1.2) Our staff is not allowed to do the check-in without advance payment, or voucher by presenting a travel agency with whom we contract was up.

1.3) On the registration or reservation the guests should provide your identity card / passport to the receptcionist.

1.4) Upon check-in will be given a key chain with two keys: one of the main door of the building and hired another room.

1.5) If you lose one of the keys should go to the reception and immediately report the incident, so that we can take the necessary actions and give you a new key to your safety.

1.6) In the exceptional case of emergency you can call the phones available in the reception, for those situations.

1.7) Any change to the schedule must be justified and required.

II

CHECK-OUT

2.1) The check-out will be carried out until 12:00.

2.2) On the day of departure, the rooms / beds should be left empty until 12:00 am.

2.3) Exceptionally, for justifiable reasons, we can make your check-out till 7:30 pm the day before he left.

2.4) Any change to schedule must be justified and required, and will be accepted if there’s an employee available.

III

NOISE

3.1) As a matter of respect and understanding for all customers we ask to pay particular attention to the silence in social areas and stairs, because most of our clients come to rest.

3.2) From 10:00 pm activities importing noise might bother the other guests of the BEJA HOSTEL, are not allowed (Decree-Law No. 292/2000 of 14 November1)

IV

DAMAGE

4.1) Any damage practiced voluntarily in the hotel unit , you will be charged .

4.2) The company, according to their severity, will take the legal action deemed necessary.

4.3) If there is need for an employee to go to the Hostel, outside office hours , for situation resolution caused by the guest will be charged the amount of € 15.00 .

V

CLAIMS

5.1) There is a complaints book.

5.2) Please, in case of complaint, the employee is identified, the time of occurrence and participate to the direction that should be called to the scene.  

VI

SECURITY

6.1) Under Decree-Law No. 228/2009 of 14/07, this company is not liable for the money, jewelry or other valuables.

6.2) The keep of luggage is guaranteed and must be requested at reception.

6.3) Always remind to to close the main door that gives access to the building, the doors of the rooms and make sure that they are properly closed.

6.4) It is not allowed to stay and stay of people who are not on the guest list of the BEJA HOSTEL.

VII

PROHIBITIONS

7.1) Despite the above, and the general rules on tourist accommodation, is not permitted inside the BEJA HOSTEL:

  1. a) Smoke or make fire.
  2. b) Change the layout of the rooms.
  3. c) Leave waste on private and public spaces.
  4. d) Ingesting excessevly, alcoholic drinks on the TM Hostels.

VIII

BREAKFAST

8.1) In Beja HOSTEL we have breakfast service and kitchen with appliances , provides hands – breakfast type “continental” and self-service that you can enjoy as if he had at his home . You can use all appliances, cookware and food provided by the Beja Hostel during your entire stay.

IX 

PROMOTIONS AND OTHER OFFERS

9.1) The BEJA HOSTEL offer throw the web page, information and promotions which are taking place.

  1. a) The offer and promotions are temporary, and are under specific conditions.

HIGYENE AND CLEANESS

10.1) The cleanliness of the hostel is made ​​every day, both the common spaces such as the bedrooms.

  1. a) The cleanliness of the rooms occupied by more than one night will be between 12.00he the 14; 00 if you do not want this service put the information ” DO NOT DISTURB ” hung on the outside handle of the bedroom door.

b ) The towels will be changed only when requested by the guest.

c ) When changing towel , leave the towel on the bathroom floor.

d ) If the stay exceeds four days bed linen will be changed.

XI 

RESERVATIONS

11.1) The reservations can be done by phone, email, on the website or personally and there must be availability.

11.2) The other rules of reservations are defined by the Reservation Policy of BEJA HOSTEL.

XII 

SHARED AREAS

12.1) The reception and consists of a living room and a games room with pool table and close the 00: 00h 12.2 ) The rules and recommendations governing the use of common spaces are affixed to the same , namely , kitchen, lounge and games room.

12.3 ) Failure to follow the rules and recommendations laid out there , are subject to the sanctions provided for in this Regulation, in order to apply ( damage , safety , prohibition or other).

a) In situations not provided for in this Regulation shall be made of the law that apply.