RESERVATION POLICY

  1. In order To guarantee advance booking of the room or bed, the customer must pay the amount of 50%, until the deadline defined on the email sent by BEJA HOSTEL to the guest confirming the reservation request.
  2. The reservation will only by confirmed after presentation document of the payment.
  3. In case of cancellation, the refund of the amount paid has warranty will take place only if it occurs within 48 hours prior to the date of the check-in.
  4. The costs associated to the devolution of the amount paid as deposit for the reservation, for instance bank fees, will be charged to the client.
  5. Reservations may be made by telephone contact to the BEJA HOSTEL, internet services.
  6. The payment shall be made in cash or by ATM; there aren’t other methods of payment available.
  7. The payment of all nights asked is made upon the check-in.
  8. If you leave after the stipulated time for check-out, must pay the amount corresponding to one more night stay.
  9. If the customer on the day of check-out or previsiously, decides to stay for more nights on the BEJA HOSTEL:
  10. a) Must pay for the new period of nights that intend to stay.
  11. b) your staying will only be assured if there is availability for the new period desired.
  12. c) In any case the customer has the right of preference in the request for extension of stay on the BEJA HOSTEL, over other customers.
  13. If the room typology provided, the customer must request in advance an additional bed; The price to pay corresponds to a 50% of the amount of the price of the type room/bed asked, and it only will be provided if it is an adults or child older than five years.
  14. Children aged under five years do not pay for their stay but the free stay only remains for situations of two persons with one child; from two children or more, each additional bed will be charged as defined on item 8).
  15. Anyway, the request for extra bed must be requested and must have availability.
  16. Reservations at Beja HOSTEL are made per room , not being subject to the guest share the space of the room with strangers.
  17. The amount paid as a guarantee of the booking concerning special offer rates or group rates will not be refunded in case of cancellation or other changes.
  18. In case of no show the amount paid as reservation guarantee will not be refunded or discounted in subsequent stay dates different from the first check-in date.